Return & Refund Policy

Thank you for shopping at sewpad (or Sit Mate).com. If you are not entirely satisfied with your purchase, we’re here to help.

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you
received it.

Your item must be in the original packaging.

Your item needs to have a valid order number or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received it along with
the status of your refund. If your return is approved, we will issue a credit to the card that was
used for the purchase. Refunds usually appear within 7-10 business days.

You will be responsible for paying the shipping costs for returning your item. Original shipping costs are non-refundable.

Contact Us
If you have any questions on how to exchange or return your item, please contact us

Returns should be shipped to:
148 Valley Oaks Dr.
Advance, NC 27006

“Give Your Hips and Back the Comfort They Deserve. Sit-Mate is the seat you’ll wanna sit in!”